License Portal

Introduction

The License Portal is a digital platform designed to streamline the license renewal process for fiscal devices. This self-service portal enables clients to efficiently manage their fiscal device licencing without physical visits to tax authorities.

Key Benefits

• 24/7 Accessibility: Available anytime, anywhere with internet access
• Time Efficiency: Reduces processing time from department to department
• Transparency: Provides real-time updates on licence status
• Cost Effective: Eliminates travel and paperwork costs
• User-Friendly: Intuitive interface requiring minimal training

Portal Access

Access the portal at: https://payments.fiscalcloud.co.zw/home/index

Step-by-Step Process

1. Company Identification

Upon accessing the portal:

1. Locate the search field on the homepage

2. Enter one of the following identifiers:

   • Tax Identification Number (TIN)
   • VAT Registration Number
   • Business Partner Number (BPN)

3. Click the search button

The system will display:

• Registered company name
• Registered Email
• TIN, VAT and BPN

2. Device Selection

To select devices for renewal:

1. Enter the device serial number in the search field
2. View all devices under your company
3. Select devices by:
   • Checking the box next to each device
4. Click “Pay Selected Devices” to proceed

3. Plan Selection

Choose your preferred renewal duration:

• 1 Month
• 3 Months
• 6 Months
• 12 Months

4. Payment Processing

Complete your transaction:

1. Review your cart contents
2. Select payment method:
   • Visa/Mastercard: Secure card processing
   • Ecocash USD Virtual Card: Mobile money payment
   • ZIMSWITCH USD: USD-denominated transfers
   • ZIMSWITCH ZWG: Local currency transfers
3. Enter payment details
4. Confirm transaction

Payment Security:

• All transactions are encrypted
• Payment confirmation is immediate
• Receipts are generated automatically